Estimated reading time: 1.5 min.
Interestingly Jared M. Spool waxed on recently about slowing down and changing the design process, from one large change to just hundreds of small testable alterations. Now this is nothing really that new.
In the early days of the web (1995 to 1997) I remember it was all about making small changes, validating them.
You know the drill make small changes, implement, test response, respond to test. These can be from changing a typeface, moving a heading, changing the location and size of a button.
Estimated reading time: 4.4 mins.
It amazes me suddenly everyone is a UX designer, what next UX postal workers.
I suspect that most UX designers don’t really know what is involved with a real customer centric process.
When discussing User Experience with people that have only partly encountered the term, I unusually first clear up the myth that User Experience (UX) is just the User Interface (UI).
Often they are surprised at the extent of UX Design and the degree of scientific rigor behind it.
Now it is good that the term UX is starting to mainstream and all sorts of people outside of the IT, marketing and communications industries are realizing its importance.
Estimated reading time: 2.8 mins.
What do you do when you get feedback from a client or customer.
Do you file it away, never to see the light of day. Read and delete it. Dismiss it, or look for justification to defend the actions /proecess raised. Pretend it never arrived. Run and hide!
All of the above?
If you are like me, and everyone else, you will have found feedback somewhat painful at some point. Although I have learnt to detach myself and revile in any feedback, good or bad.
Feedback can be painful to the point that we just don’t really seek it out. We even shy away from it, when it is given.
Estimated reading time: 3.2 mins.
Web Standards and Web Accessibility aren’t that important. There I said it.
When normal people (non technical, non web industry) use a website, app or online service, they only consider their experience, they don’t for one minute consider how the site was constructed, if it follows standards, if it is responsive, if it is accessible to all people.
People are very self centred, you have to remember that. They don’t care if the site is going to work for anyone else, just them, and them alone.
They just consider, “does this work for me!”
Gary Barber
I’m an independent User Experience Consultant.
I design interfaces, build information architectures, HTML prototypes, run workshops on Experience Design, do user research and conduct usability & accessibility evaluations and audits.
I can work within your existing team or as an external consultant on a contract or adhoc basis.
You can contact me via my company, radharc or just email me.
This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.5 Australia License.
