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	<title>Comments on: Taking Second Life to the Masses</title>
	<atom:link href="http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/feed/" rel="self" type="application/rss+xml" />
	<link>http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/</link>
	<description>Gary Barber rants on user experience, information architecture and the web industry.</description>
	<pubDate>Sun, 27 Jul 2008 01:31:07 +0000</pubDate>
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		<title>By: Multimedia Hax</title>
		<link>http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3684</link>
		<dc:creator>Multimedia Hax</dc:creator>
		<pubDate>Wed, 21 Nov 2007 05:32:18 +0000</pubDate>
		<guid isPermaLink="false">http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3684</guid>
		<description>I agree with Sue as far as government (TAFE) computers are  
concerned. They always buy bulk of the lowest common denominator (cheapest) computers they can find. They wil struggle with Second Life and most people will get frustrateded and give up. As for our 'broadband' speed. We have a top speed of 17kbps in our office. Dosn't matter if Coonan gets Australia lightening fast Koreaband. If the government still insists on throteling the bandwidth (due to costs) then whats the point.</description>
		<content:encoded><![CDATA[<p>I agree with Sue as far as government (TAFE) computers are<br />
concerned. They always buy bulk of the lowest common denominator (cheapest) computers they can find. They wil struggle with Second Life and most people will get frustrateded and give up. As for our &#8216;broadband&#8217; speed. We have a top speed of 17kbps in our office. Dosn&#8217;t matter if Coonan gets Australia lightening fast Koreaband. If the government still insists on throteling the bandwidth (due to costs) then whats the point.</p>
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		<title>By: Gary Barber</title>
		<link>http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3314</link>
		<dc:creator>Gary Barber</dc:creator>
		<pubDate>Tue, 30 Oct 2007 07:50:45 +0000</pubDate>
		<guid isPermaLink="false">http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3314</guid>
		<description>@Prokofy Search button, I'm talking about menu systems with all like colours and no contrast.  then people tend to visually move in circle around the outer edges of the menu.  Anyway just because someone else  has done it that way and others have followed doesn't make it the best way for a UI.

I was on the web in the beginning, it was all university info, some personal home pages.  But some of the early e-commerce sites where based around sex and gambling as well as early leading edge adopters. 

How do we know that the SL frequent hours audience is really 50 yrs and over.

The search for friends function needs to be on the friends / contacts tab, KIS, I don't want to have to click onto another tab to find people, where can't I do it where the people are listed.  Still you have an added SNS problem of not knowing their SL AV name.</description>
		<content:encoded><![CDATA[<p>@Prokofy Search button, I&#8217;m talking about menu systems with all like colours and no contrast.  then people tend to visually move in circle around the outer edges of the menu.  Anyway just because someone else  has done it that way and others have followed doesn&#8217;t make it the best way for a UI.</p>
<p>I was on the web in the beginning, it was all university info, some personal home pages.  But some of the early e-commerce sites where based around sex and gambling as well as early leading edge adopters. </p>
<p>How do we know that the SL frequent hours audience is really 50 yrs and over.</p>
<p>The search for friends function needs to be on the friends / contacts tab, KIS, I don&#8217;t want to have to click onto another tab to find people, where can&#8217;t I do it where the people are listed.  Still you have an added SNS problem of not knowing their SL AV name.</p>
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		<title>By: Prokofy Neva</title>
		<link>http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3313</link>
		<dc:creator>Prokofy Neva</dc:creator>
		<pubDate>Tue, 30 Oct 2007 07:11:05 +0000</pubDate>
		<guid isPermaLink="false">http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3313</guid>
		<description>&#62;Also placement of the search button in the middle means less people will “see it” due to visual ergonomics on the user interface.

I guess that's why Google puts their search box right smack in the middle of the screen, near the top?

No one wants the Lindens to put the search button on the *bottom* -- it's great to put it at the top. The problem is that the Sheep viewer defaults at the top to a small box that says SEARCH ALL, which produces junk -- it requires "just knowing" that you have to drill down to see the other tabs where most sales occur -- classifieds and search PLACES.

And frustrated, the newbie looks right to see the SHOP button where he goes to only the ESC shopping site.

The web wasn't "founded on sex" lol. This is one of those myths people perpetrate and backdate to "fit" SL. The web was founded on pictures of people's cats. So is SL.

SL's greatest number of user hours are put in by the 50 years or older set.

And you're making a very grave mistake if you look through the Geek Keyhole and assume that only your socializing/lack of socializing habits matter for a platform like this -- I don't know why you're jamming on me as suffering from this problem of not understanding that not everyone socializes the same way -- you need to hear it too. 

The majority of people -- even those there for education or business, socialize. They don't stay welded to an open script and fiddle with LSL for 10 hours. That's a percentage of people; it's not the typical user at this point.

The presence of your friends is immediately visible in a list. If you want to look for other people, that's in a tab.</description>
		<content:encoded><![CDATA[<p>&gt;Also placement of the search button in the middle means less people will “see it” due to visual ergonomics on the user interface.</p>
<p>I guess that&#8217;s why Google puts their search box right smack in the middle of the screen, near the top?</p>
<p>No one wants the Lindens to put the search button on the *bottom* &#8212; it&#8217;s great to put it at the top. The problem is that the Sheep viewer defaults at the top to a small box that says SEARCH ALL, which produces junk &#8212; it requires &#8220;just knowing&#8221; that you have to drill down to see the other tabs where most sales occur &#8212; classifieds and search PLACES.</p>
<p>And frustrated, the newbie looks right to see the SHOP button where he goes to only the ESC shopping site.</p>
<p>The web wasn&#8217;t &#8220;founded on sex&#8221; lol. This is one of those myths people perpetrate and backdate to &#8220;fit&#8221; SL. The web was founded on pictures of people&#8217;s cats. So is SL.</p>
<p>SL&#8217;s greatest number of user hours are put in by the 50 years or older set.</p>
<p>And you&#8217;re making a very grave mistake if you look through the Geek Keyhole and assume that only your socializing/lack of socializing habits matter for a platform like this &#8212; I don&#8217;t know why you&#8217;re jamming on me as suffering from this problem of not understanding that not everyone socializes the same way &#8212; you need to hear it too. </p>
<p>The majority of people &#8212; even those there for education or business, socialize. They don&#8217;t stay welded to an open script and fiddle with LSL for 10 hours. That&#8217;s a percentage of people; it&#8217;s not the typical user at this point.</p>
<p>The presence of your friends is immediately visible in a list. If you want to look for other people, that&#8217;s in a tab.</p>
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		<title>By: Gary Barber</title>
		<link>http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3257</link>
		<dc:creator>Gary Barber</dc:creator>
		<pubDate>Sat, 20 Oct 2007 05:18:33 +0000</pubDate>
		<guid isPermaLink="false">http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3257</guid>
		<description>@harriet - you are not alone in your views, your are in someways a very typical example, thanks for the comment. 

@Jasmin Tried to find details on the SL mobile edition, but if this does exist this would be a major more onto the upcoming future web platform.

I agree once you get into SL, and start to understand its all good.  But that initial nOOb experience is the major roadbloack.</description>
		<content:encoded><![CDATA[<p>@harriet - you are not alone in your views, your are in someways a very typical example, thanks for the comment. </p>
<p>@Jasmin Tried to find details on the SL mobile edition, but if this does exist this would be a major more onto the upcoming future web platform.</p>
<p>I agree once you get into SL, and start to understand its all good.  But that initial nOOb experience is the major roadbloack.</p>
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		<title>By: Jasmin Tragas</title>
		<link>http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3244</link>
		<dc:creator>Jasmin Tragas</dc:creator>
		<pubDate>Thu, 18 Oct 2007 11:59:00 +0000</pubDate>
		<guid isPermaLink="false">http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3244</guid>
		<description>Agree the current interface and user experience is not intuitive. It would help if a couple of the big obstacles could be removed eg  orientation island - what about a simple "room" with an orientation trail featuring the essentials with a teleport feature to orientation island for practice or place of your choice. 

In regards to dressing your avatar, I found this experience to be GREAT! It helped me to discover the controls, I met people who showed me places so discovered the social side, synergised with my avatar as I created "Jazzydee". I still love to shop there :)

I find the only time of day SL is lacking in residents due to geography is mid afternoon. I rarely have time to get into SL that time of day anyway so it is not a big issue for me. Most of my SL contacts are from overseas. People tend to be flexible to meet late/early and some of the funniest conversations are when it is late morning here and the US team are dog tired :p

I believe SL has been adapted for a mobile interface a while back - will try to find the link. 

Downloads? Not a big issue for me. Think they have resolved the huuuuuge regular download with smaller upgrades.

So yes there is lots of room for improvement, HUDS tend to look positively awful. However out of all the virtual worlds I have looked at, SL seems to be most intuitive in terms of controls. I am not a gamer - too confusing (I drive automatic, not manual!) but find it easy in SL now I am used to it.</description>
		<content:encoded><![CDATA[<p>Agree the current interface and user experience is not intuitive. It would help if a couple of the big obstacles could be removed eg  orientation island - what about a simple &#8220;room&#8221; with an orientation trail featuring the essentials with a teleport feature to orientation island for practice or place of your choice. </p>
<p>In regards to dressing your avatar, I found this experience to be GREAT! It helped me to discover the controls, I met people who showed me places so discovered the social side, synergised with my avatar as I created &#8220;Jazzydee&#8221;. I still love to shop there <img src='http://manwithnoblog.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>I find the only time of day SL is lacking in residents due to geography is mid afternoon. I rarely have time to get into SL that time of day anyway so it is not a big issue for me. Most of my SL contacts are from overseas. People tend to be flexible to meet late/early and some of the funniest conversations are when it is late morning here and the US team are dog tired :p</p>
<p>I believe SL has been adapted for a mobile interface a while back - will try to find the link. </p>
<p>Downloads? Not a big issue for me. Think they have resolved the huuuuuge regular download with smaller upgrades.</p>
<p>So yes there is lots of room for improvement, HUDS tend to look positively awful. However out of all the virtual worlds I have looked at, SL seems to be most intuitive in terms of controls. I am not a gamer - too confusing (I drive automatic, not manual!) but find it easy in SL now I am used to it.</p>
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		<title>By: Harriet W</title>
		<link>http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3220</link>
		<dc:creator>Harriet W</dc:creator>
		<pubDate>Mon, 15 Oct 2007 00:41:50 +0000</pubDate>
		<guid isPermaLink="false">http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3220</guid>
		<description>hi, these are really timely questions for me.  I have not yet taken the plunge and decided to investigate Second Life. 

Why not - well, for many of the reasons you have listed - 

1. I do not have enough time - the loading, downloading and general technology requirements of getting in in the first place have stopped me playing. 

2. I'm scared of how much time it will eat up when i'm there.  Blogging, twittering and other occupations already take heaps of time, and I'm not sure that my children/husband/friends would survive yet another computer distraction. 

3. I suppose I'm a bit intimidated - I'm not used to feeling like a total newbie any more - and am not sure I can cope with it! - probably all the more reason to do it..... remind me of what an uncomfortable place it is. 

4. I'm not sure if I'm comfortable with the idea of a second life - given the complexities of life 1.

So I'm currently watching, listening and learning people I admire and respect explore in the hope that something will go ping and I will need to explore. 

Is there a future for it - almost certainly - but probably not in exactly the same format - I agree, it will need to be more intuitive and less intimidating.</description>
		<content:encoded><![CDATA[<p>hi, these are really timely questions for me.  I have not yet taken the plunge and decided to investigate Second Life. </p>
<p>Why not - well, for many of the reasons you have listed - </p>
<p>1. I do not have enough time - the loading, downloading and general technology requirements of getting in in the first place have stopped me playing. </p>
<p>2. I&#8217;m scared of how much time it will eat up when i&#8217;m there.  Blogging, twittering and other occupations already take heaps of time, and I&#8217;m not sure that my children/husband/friends would survive yet another computer distraction. </p>
<p>3. I suppose I&#8217;m a bit intimidated - I&#8217;m not used to feeling like a total newbie any more - and am not sure I can cope with it! - probably all the more reason to do it&#8230;.. remind me of what an uncomfortable place it is. </p>
<p>4. I&#8217;m not sure if I&#8217;m comfortable with the idea of a second life - given the complexities of life 1.</p>
<p>So I&#8217;m currently watching, listening and learning people I admire and respect explore in the hope that something will go ping and I will need to explore. </p>
<p>Is there a future for it - almost certainly - but probably not in exactly the same format - I agree, it will need to be more intuitive and less intimidating.</p>
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		<title>By: contentious.com - links for 2007-10-14</title>
		<link>http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3219</link>
		<dc:creator>contentious.com - links for 2007-10-14</dc:creator>
		<pubDate>Sun, 14 Oct 2007 12:21:50 +0000</pubDate>
		<guid isPermaLink="false">http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3219</guid>
		<description>[...] Man with no blog - » Taking Second Life to the Masses &#8220;The interface of Second Life with its complex menu structure, HUD controls and general lack of easy reference to the keyboard shortcuts; would be nice to have them in SL. that can make Second Life an hard tool to master even for a the technical savvy.&#8221; (tags: virtual+worlds usability problems mycoverage AmyGahran) [...]</description>
		<content:encoded><![CDATA[<p>[&#8230;] Man with no blog - » Taking Second Life to the Masses &#8220;The interface of Second Life with its complex menu structure, HUD controls and general lack of easy reference to the keyboard shortcuts; would be nice to have them in SL. that can make Second Life an hard tool to master even for a the technical savvy.&#8221; (tags: virtual+worlds usability problems mycoverage AmyGahran) [&#8230;]</p>
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		<title>By: Cameron Reilly</title>
		<link>http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3218</link>
		<dc:creator>Cameron Reilly</dc:creator>
		<pubDate>Sun, 14 Oct 2007 09:23:25 +0000</pubDate>
		<guid isPermaLink="false">http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3218</guid>
		<description>I think SL is a platform, probably one of many 3D platforms we'll experience in the next decade, and the fascination for me isn't so much SL in itself but what 3D platforms mean for the future of human interaction.</description>
		<content:encoded><![CDATA[<p>I think SL is a platform, probably one of many 3D platforms we&#8217;ll experience in the next decade, and the fascination for me isn&#8217;t so much SL in itself but what 3D platforms mean for the future of human interaction.</p>
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		<title>By: Gary Barber</title>
		<link>http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3217</link>
		<dc:creator>Gary Barber</dc:creator>
		<pubDate>Sun, 14 Oct 2007 08:11:05 +0000</pubDate>
		<guid isPermaLink="false">http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3217</guid>
		<description>@Prokofy You have assumed that people are going to know that they can use the search button.  Also placement of the search button in the middle means less people will "see it" due to visual ergonomics on the user interface.  That given from memory the default is to have your presence not searchable anyway.


Also I'm not characterising SL as focused on sex.  But like the web before it, SL has been founded on the two vices of commerce sex and gambling. There is nothing wrong with this, its human nature. 

Capturing a Teen or Gamer market is not going mainstream.  Getting the Mums and Dads and young twenty-somethings on board is going mainstream. 

You are making the assumption all tech people are into socialising, this is very bad stereotype.  One that I think we can dismiss. 

Asleep time, yes there is, with the defined language belts there are dramatic  decreases in the people with that language being on SL responsive to the level of population and the time zone.  

@NathanaelB - Yes the UI does need more work, its just to complex, it needs a radical simplification.</description>
		<content:encoded><![CDATA[<p>@Prokofy You have assumed that people are going to know that they can use the search button.  Also placement of the search button in the middle means less people will &#8220;see it&#8221; due to visual ergonomics on the user interface.  That given from memory the default is to have your presence not searchable anyway.</p>
<p>Also I&#8217;m not characterising SL as focused on sex.  But like the web before it, SL has been founded on the two vices of commerce sex and gambling. There is nothing wrong with this, its human nature. </p>
<p>Capturing a Teen or Gamer market is not going mainstream.  Getting the Mums and Dads and young twenty-somethings on board is going mainstream. </p>
<p>You are making the assumption all tech people are into socialising, this is very bad stereotype.  One that I think we can dismiss. </p>
<p>Asleep time, yes there is, with the defined language belts there are dramatic  decreases in the people with that language being on SL responsive to the level of population and the time zone.  </p>
<p>@NathanaelB - Yes the UI does need more work, its just to complex, it needs a radical simplification.</p>
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		<title>By: Prokofy Neva</title>
		<link>http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3216</link>
		<dc:creator>Prokofy Neva</dc:creator>
		<pubDate>Sun, 14 Oct 2007 06:54:56 +0000</pubDate>
		<guid isPermaLink="false">http://manwithnoblog.com/2007/10/13/taking-second-life-to-the-masses/#comment-3216</guid>
		<description>Hi, you need to look for the SEARCH button at the bottom of the screen then go to the top to use PEOPLE to find other avatars; PLACES to find places of interest to you, etc.

To characterize this as a place where you can't find avatars or things outside of the sex scene is absurd. You just type search terms in the browser. It's not some anal walled garden; in fact, you could even use the search box on the web site and start to come up with some SLURLs, which are addresses that open up SL and pull up a map, where you can press on the target and go there.

You need not face some of those roadblocks if you bypass the orientation island, simply going to the large, marked kiosks all over these islands that give you landmarks to go to infohubs, from there, again, use SEARCH PLACES and...go to the locations of interest. 

You wouldn't expect to parachute into Grand Central Station for the first time and suddenly make fast friends and have rich, rewarding intellectual conversations. You have to search on the events list, fly around, etc.

And decide what you are there for, and why you want to use it, just like real life. It will not be entertaining you, just like real life, until you put some things together -- in real life, you have to figure out at least how to turn on the TV, pick up the phone, or go to the movies if you want entertainment and socializing, and it's really easy to do the same thing in SL.

If you came there with such a dynamic group of friends, why don't you *make* the thing you fail to find in SL? 

That's how it works.

Millions of kids do not find downloading software from Blizzard to play World of Warcraft an "obstacle". Not on your life. This idea that everything has to be a web browser and not a download is just a geek obsession. People walk around it. 

And people without technical backgrounds, like me, land there and learn how to use it fairly quickly, it really isn't that big a deal if you just explore and fly around and find something to do, and not set yourself the task of building the Taj Mahal the first day.

It's always seemed to me that there's reason tech gurus don't take to SL and hate it -- it's been made for people to use without them. That's basically the story that prompts tekkies to claim SL isn't so ready for the masses, because quite a few masses did come there *without them* and start socializing and making businesses.

Does that mean the interface isn't clunky? No, of course it has its issues, but the viewer is open-sourced, so you're welcome to make a better one.

There is no kind of "asleep" time now in SL now that there are far more Europeans than Americans, and a booming population of Latin Americans and Asians. Sorry, that kind of comment just reveals lack of actual showing up and studying SL.</description>
		<content:encoded><![CDATA[<p>Hi, you need to look for the SEARCH button at the bottom of the screen then go to the top to use PEOPLE to find other avatars; PLACES to find places of interest to you, etc.</p>
<p>To characterize this as a place where you can&#8217;t find avatars or things outside of the sex scene is absurd. You just type search terms in the browser. It&#8217;s not some anal walled garden; in fact, you could even use the search box on the web site and start to come up with some SLURLs, which are addresses that open up SL and pull up a map, where you can press on the target and go there.</p>
<p>You need not face some of those roadblocks if you bypass the orientation island, simply going to the large, marked kiosks all over these islands that give you landmarks to go to infohubs, from there, again, use SEARCH PLACES and&#8230;go to the locations of interest. </p>
<p>You wouldn&#8217;t expect to parachute into Grand Central Station for the first time and suddenly make fast friends and have rich, rewarding intellectual conversations. You have to search on the events list, fly around, etc.</p>
<p>And decide what you are there for, and why you want to use it, just like real life. It will not be entertaining you, just like real life, until you put some things together &#8212; in real life, you have to figure out at least how to turn on the TV, pick up the phone, or go to the movies if you want entertainment and socializing, and it&#8217;s really easy to do the same thing in SL.</p>
<p>If you came there with such a dynamic group of friends, why don&#8217;t you *make* the thing you fail to find in SL? </p>
<p>That&#8217;s how it works.</p>
<p>Millions of kids do not find downloading software from Blizzard to play World of Warcraft an &#8220;obstacle&#8221;. Not on your life. This idea that everything has to be a web browser and not a download is just a geek obsession. People walk around it. </p>
<p>And people without technical backgrounds, like me, land there and learn how to use it fairly quickly, it really isn&#8217;t that big a deal if you just explore and fly around and find something to do, and not set yourself the task of building the Taj Mahal the first day.</p>
<p>It&#8217;s always seemed to me that there&#8217;s reason tech gurus don&#8217;t take to SL and hate it &#8212; it&#8217;s been made for people to use without them. That&#8217;s basically the story that prompts tekkies to claim SL isn&#8217;t so ready for the masses, because quite a few masses did come there *without them* and start socializing and making businesses.</p>
<p>Does that mean the interface isn&#8217;t clunky? No, of course it has its issues, but the viewer is open-sourced, so you&#8217;re welcome to make a better one.</p>
<p>There is no kind of &#8220;asleep&#8221; time now in SL now that there are far more Europeans than Americans, and a booming population of Latin Americans and Asians. Sorry, that kind of comment just reveals lack of actual showing up and studying SL.</p>
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