Category Archives: usability

Bad Interfaces – eMusic Getting it Wrong

Jan
24
2012

Pirate Flag!

Times have just got to change. I’m a little sick of living in a world that is regionalise into sales and licencing zones for no real reason besides to restrict sales due to some arcane money grubbing corporate policy.

What makes matters worse is people building experiences that highlight this and rub our face in it time and time again!

I regularly buy music online from various places, I tend to favour non DRM music, or if I can buy directly from the artist which is even better – I don’t like iTunes much at all.

Bad Interfaces – Technology Leading the Way

Sep
12
2011

Gold wall of hanging gold cylinders with people behind it.

I don’t mind completing surveys, I even do those phone surveys.  Having working with several different marketing teams and conducted countless UX information gathering surveys over the years.  I can understand the difficulties of getting a good response from people. So I don’t mind taking the time to complete the odd survey.

Still I have to wonder sometimes if the teams behind the surveys are really understanding their audience that is completing the survey in the first place.

A few weeks back our fence was blown over in a storm.   We put in an insurance claim, it was processed, and we got the fence repaired.  No issue, good service all round.

The Core UX Reading List

Aug
2
2011

CBD Perth Graf

I get asked this a lot. “What are the best UX books to read?”

In true UX tradition my answer is depends.

It depends on your experience as a UX practitioner, your experience with scientific research methods, psychology, interaction design, user interface design, product or visual design and your level of communication skills.

Still having a list of starter books would be handy.

Yeah sure others have their lists from the likes of Will Evans, Paul Seys and Nick Finck however some of the books on these are either too complex (for someone new to UX) or take way to long to get to the point. Bit like this post.

The Mobile Web is Not Going Away

Jul
10
2011

Commercial Graf

I was killing time, waiting, doing the Dad’s Taxi thing. While I waited, I was catching up on Twitter, on my phone, plus reading the various articles from my stream.

You know what is becoming a real pain point.

Non responsive designed web sites. The ones that don’t scale well on mobile devices, sadly they are still the norm.

Especially news and information sites.

Why is it the information on these sites being the major selling point and yet it seems to be very hard to access on a mobile device. it’s not like mobile is new.