Times have just got to change. I’m a little sick of living in a world that is regionalise into sales and licencing zones for no real reason besides to restrict sales due to some arcane money grubbing corporate policy.
What makes matters worse is people building experiences that highlight this and rub our face in it time and time again!
I regularly buy music online from various places, I tend to favour non DRM music, or if I can buy directly from the artist which is even better – I don’t like iTunes much at all.
I don’t mind completing surveys, I even do those phone surveys. Having working with several different marketing teams and conducted countless UX information gathering surveys over the years. I can understand the difficulties of getting a good response from people. So I don’t mind taking the time to complete the odd survey.
Still I have to wonder sometimes if the teams behind the surveys are really understanding their audience that is completing the survey in the first place.
A few weeks back our fence was blown over in a storm. We put in an insurance claim, it was processed, and we got the fence repaired. No issue, good service all round.
I get asked this a lot. “What are the best UX books to read?”
In true UX tradition my answer is depends.
It depends on your experience as a UX practitioner, your experience with scientific research methods, psychology, interaction design, user interface design, product or visual design and your level of communication skills.
Still having a list of starter books would be handy.
Yeah sure others have their lists from the likes of Will Evans, Paul Seys and Nick Finck however some of the books on these are either too complex (for someone new to UX) or take way to long to get to the point. Bit like this post.
If you work with a client long term or are part of their internal team chances are you will see a number of redesigns of a site.
Over the years I have come to question why we constantly redesign things every few years. It’s usually a change in directional branding, a facelift. As if a website is just a fashion accessory that must be changed as the trend of the season passes by.
Problem is to often I see the same mistakes being made time and time again. The same old issues reoccur, as the central cause; lack of audience conversation and engagement is ignored.
