Tag Archives: methodology

Lean: A3 Reporting and Hoshin Kanri

Mar
6
2012

Pumps and gear at the Scienceworks Melbourne

A part of Lean is Hoshin Kanri (HK). It is a form of policy development or strategic planning.

Like any good strategic planning process it deals with the mapping out of how the business can get to the desired outcome.

Translating the long term vision into manageable objectives and actions.

Hoshin Kanri is based around the idea that we are all domain experts within your own fields, and hence have something to contribute no matter where we stand in the organisation.

For it to work effectivity, senior and middle level management must be prepared to delegate some authority and trust.

Lean: A Design Overview

Mar
1
2012

A rainbow of various coloured Lollipops in a small bowl on the table

I have been interested in Lean for a while, if nothing else than to explore if any of the techniques could be stolen for use with UX and service design.   I’m only starting out on this journey about Lean, learning mainly from the local Perth Lean Meetup group.

This is the first, of hopefully a series, of short articles on what I learn from the Lean meetup.

So I expect that I’m bound to get some aspects of Lean wrong.  That’s okay I’m sure someone will correct me if I’m too far off track.

Debunking the Myth on Agile T Shaped UX Designers

Dec
21
2011

UI Design and Sketching

I have been interested in agile process for a while, especial it’s use with UX techniques.

The other day I ran into a myth that there aren’t many User Experience Design people with skills that can work on agile teams.

It seems UX people aren’t very flexible.

This I find almost laughable, in fact most UX professionals I have found are extremely flexible, often changing tack or techniques as required, at a moments notice.  Maybe we are too flexible.

The core of any agile process really is to have a role less team that can specialists with generalised skills.

Heretical Ideas – Stop Redesigning

white dirty garbage truck on the streets of Melbourne (feb 2011) garbage man hangs off door talking to the driver

If you work with a client long term or are part of their internal team chances are you will see a number of redesigns of a site.

Over the years I have come to question why we constantly redesign things every few years.  It’s usually a change in directional branding, a  facelift.  As if a website is just a fashion accessory that must be changed as the trend of the season passes by.

Problem is to often I see the same mistakes being made time and time again.   The same old issues reoccur, as the central cause; lack of audience conversation and engagement is ignored.