I don’t mind completing surveys, I even do those phone surveys. Having working with several different marketing teams and conducted countless UX information gathering surveys over the years. I can understand the difficulties of getting a good response from people. So I don’t mind taking the time to complete the odd survey.
Still I have to wonder sometimes if the teams behind the surveys are really understanding their audience that is completing the survey in the first place.
A few weeks back our fence was blown over in a storm. We put in an insurance claim, it was processed, and we got the fence repaired. No issue, good service all round.
